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3CX Assistant allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook to allow you to quickly dial a number in your contact ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/5sPLAw8SuGI" height="1" width="1"/
Introduction
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone#8217;s touch keys. In the United States, it#8217;s known as a #8220;Touchtone#8221; phone. DTMF has ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/8jHnEWYWWWw" height="1" width="1"/
Helping our Partners build their business and revenue
3CX Asia/Pacific recently hosted a partner training day at Microsoft Australia headquarters in Sydney Australia. Partners were free to come to this whole day event and all parts ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/zn62kUbtac4" height="1" width="1"/
Introduction
This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/2un4HsisTsk" height="1" width="1"/
When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/728vQ0naXsM" height="1" width="1"/
3CX is now providing additional free training Webcasts on more advanced topics, and the next one is scheduled for Thursday 25 March 2010 at 1500hrs (GMT+1).
This will be presented via Microsoft Live ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/hE2vk9Yh5YU" height="1" width="1"/
3CX Phone System can be installed on most versions of Windows. Below is a complete list of supported and unsupported operating systems. Note: Unsupported does not necessarily mean that 3CX will not work, however ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/C-9pMOJHjWc" height="1" width="1"/
The 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/jNrCx1GR2wU" height="1" width="1"/
This article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version. ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/X5HeUZffo-s" height="1" width="1"/
This guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards.
In this document we will use ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/ohHQkLTfnJo" height="1" width="1"/
This article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/i3a0WR1fpKI" height="1" width="1"/
With a Beronet Card, and proper configuration, you are able to choose the exact line/port on which you want to dial out. This feature is requested for lines that have different MSN/DID/DDI numbers. In addition ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/VcLTGU_QQC0" height="1" width="1"/
All SIP Phone calls consist of 2 channels:
Messaging – SIP
Media #8211; RTP
Messaging is carried using UDP or TCP (normally UDP) SIP packets – It is used for device registration, call setup/teardown, on-hold notification, call ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/cJacJkoLL9A" height="1" width="1"/
How to configure Secure SiP
This is a complete guide that will provide detailed information on how to:
1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/RjTpKSvFRgY" height="1" width="1"/
3CX Phone System V8 and later include the functionality to set the TimeZone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered with example pre-configured default values set to EasternTime ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/pQvrYsYUl5g" height="1" width="1"/
NOTE: This device has been tested for Fax Calls and Voice Calls using firmware 1.2.1.5. Grandstream firmware versions are typically available from: http://www.grandstream.com/firmware.html.
Depending on your geographic location and telecommunications provider, it may be necessary to ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/ot0bekHNwHo" height="1" width="1"/
This article describes how to setup Microsoft Exchange 2007/2010 server as a Unified Messaging Server and configure 3CX Phone System to use it for voice mail and auto attendants
This guide has been tested with the following ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/CnmxV5NiIaw" height="1" width="1"/
3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/quyQgovI018" height="1" width="1"/
Many businesses who are adopting VoIP Software PBX Systems are always looking for a way to cut down costs. That#8217;s where the Intel Atom N270 comes in the picture, which is designed to deliver performance ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/2iwqr88zB9s" height="1" width="1"/
3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 11 March 2010 at 1500hrs (GMT+1).
This will be presented via Microsoft Live Meeting using its built-in VoIP ...img src="http://feeds.feedburner.com/~r/3CXVoIPBlog/~4/CXdty1_32AY" height="1" width="1"/
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